Terms and Conditions

Effective Date: September 8, 2026

Untitled Document

 

Welcome to B&D Dental Technologies ("B&D Dental," "we," "our," or "us"). These Terms and Conditions govern your access to and use of our website, products, services, support offerings, and communications,


By accessing our website, purchasing products or services, requesting support, or otherwise interacting with B&D Dental Technologies, you agree to be bound by these Terms and Conditions.


If you do not agree with these Terms, please do not use our website or services.


Company Information

B&D Dental Technologies
2371 S Presidents Dr, Ste E
West Valley City, UT 84120
Phone: (801) 281-4012
Email: support@bnddental.com

About Our Business

B&D Dental Technologies provides dental laboratory equipment, furnaces, sintering ovens, consumables, replacement parts, software, technical support, training, repair services, maintenance services, warranty support, installation assistance, and related professional services.


Our website and services are intended for commercial, educational, and professional users within the dental industry and related fields.

Website Use

You agree to use our website lawfully and responsibly.


You may not:

• Attempt to gain unauthorized access to systems or networks.

• Interfere with website functionality.

• Transmit malicious software or harmful code.

• Use the website for fraudulent or illegal activity.

• Copy, distribute, or exploit website content without authorization.


We reserve the right to suspend or terminate access to anyone who violates these Terms.

Products and Services

B&D Dental Technologies strives to provide accurate product descriptions, specifications, pricing, and availability information.


However:

• Product specifications may change without notice.

• Product images may vary from actual products.

• Pricing errors may be corrected at any time.

• Product availability is subject to inventory levels.


We reserve the right to discontinue products or modify services without prior notice.

Orders and Payments

All orders are subject to acceptance and availability.


B&D Dental Technologies reserves the right to:

• Refuse any order.

• Cancel any order.

• Limit quantities purchased.

• Verify customer information before processing orders.


Customers are responsible for providing accurate billing, payment, and shipping information.

Shipping and Delivery

Delivery dates are estimates only.


B&D Dental Technologies is not responsible for delays caused by:

• Shipping carriers.

• Customs processing.

• Supply chain disruptions.

• Weather events.

• Circumstances beyond our reasonable control.


Risk of loss transfers to the customer upon delivery to the carrier unless otherwise specified in writing.

Returns and Exchanges

Returns, exchanges, and warranty claims may be subject to separate return authorization procedures and manufacturer policies.


Certain products may not be eligible for return, including:

• Special-order items.

• Custom products.

• Software licenses.

• Products not in original condition.


Customers should contact B&D Dental Technologies before returning any product.

Technical Support and Service

B&D Dental Technologies provides support and consulting services related to products, software, equipment configuration, troubleshooting, repairs, installation assistance, training, and maintenance.


Support recommendations are based on information available at the time services are provided.


Customers remain responsible for:

• Proper operation of equipment.

• Data backups.

• System maintenance.

• Compliance with applicable regulations.

• Verification of recommended changes before implementation.

Warranty Disclaimer

Except where otherwise expressly stated in writing, all products and services are provided on an "as is" and "as available" basis.


B&D Dental Technologies disclaims all warranties, express or implied, including but not limited to:

• Merchantability.

• Fitness for a particular purpose.

• Non-infringement.


Manufacturer warranties, if any, are provided directly by the applicable manufacturer.

Limitation of Liability

To the maximum extent permitted by law, B&D Dental Technologies shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from:

• Products.

• Services.

• Website use.

• Support services.

• Equipment downtime.

• Business interruption.

• Lost profits.

• Lost data.


In all cases, B&D Dental Technologies' total liability shall not exceed the amount paid by the customer for the product or service giving rise to the claim.

Intellectual Property

All content on this website is owned by or licensed to B&D Dental Technologies, including:

• Text.

• Graphics.

• Logos.

• Images.

• Product descriptions.

• Documentation.

• Software content.

• Website design.


No content may be copied, reproduced, distributed, modified, or used without prior written permission.

Customer Communications

B&D Dental Technologies may communicate with customers through:

• Telephone.

• Voicemail.

• Email.

• SMS text messaging.

• Video conferencing.

• Customer portals.

• Website forms.

• Postal mail.


Communications may relate to:

• Product orders.

• Technical support.

• Service scheduling.

• Warranty claims.

• Billing inquiries.

• Customer service.

• Business operations.

SMS Terms of Service

SMS Program Description


B&D Dental Technologies uses SMS messaging to communicate with customers regarding:

• Customer support requests.

• Technical troubleshooting.

• Service scheduling.

• Appointment reminders.

• Product support.

• Order updates.

• Warranty support.

• Sales inquiries.

• Account-related communications.

• General business communications.


Message frequency varies.

Consent

By providing your mobile phone number to B&D Dental Technologies, you consent to receive SMS messages related to your business relationship, support requests, orders, appointments, or inquiries.


Consent is not a condition of purchase.

Message and Data Rates

Message and data rates may apply according to your wireless carrier plan.

Opt-Out

You may stop receiving SMS messages at any time by replying: STOP

You may resume SMS communications by replying: START

Help

For assistance, reply: HELP

or contact: B&D Dental Technologies

Phone: (801) 281-4012

Email: support@bnddental.com

Carrier Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as required by law.

Privacy Policy

Use of our website and services is also governed by our Privacy Policy.

Third-Party Websites

Our website may contain links to third-party websites.


B&D Dental Technologies is not responsible for the content, security, or privacy practices of third-party websites.


Accessing third-party websites is at your own risk.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Utah, without regard to conflict of law principles.

Dispute Resolution

Any dispute arising from these Terms or the use of B&D Dental Technologies products or services shall be resolved through good-faith negotiation prior to the initiation of legal proceedings.


Any legal action shall be brought in a court of competent jurisdiction located within the State of Utah.

Changes to These Terms

B&D Dental Technologies reserves the right to modify these Terms and Conditions at any time.


Updated versions will be posted on this page with a revised effective date.


Continued use of our website, products, or services constitutes acceptance of any updated Terms.

Contact Information

B&D Dental Technologies
2371 S Presidents Dr, Ste E
West Valley City, UT 84120
Phone: (801) 281-4012
Email: support@bnddental.com


If you have questions regarding these Terms and Conditions, please contact us using the information above.