B&D Dental Technologies ("B&D Dental," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase our products, request services or support, communicate with us, or otherwise interact with our business.

By using our website or services, you consent to the practices described in this Privacy Policy.

Company Information

B&D Dental Technologies
2371 S Presidents Dr, Ste E
West Valley City, UT 84120
Phone: (801) 281-4012
Email: support@bnddental.com

About Our Business

B&D Dental Technologies provides dental laboratory equipment, dental technology products, technical support, installation services, repairs, warranty services, training, replacement parts, and related professional services.

As part of normal business operations, we communicate with customers, suppliers, distributors, service providers, and website visitors through various channels including telephone, email, web forms, text messaging, video conferencing, customer portals, and other communication methods.

Information We Collect

We may collect information that you voluntarily provide, including:

Personal Information

• Name
• Company name
• Job title
• Email address
• Telephone number
• Mobile phone number
• Billing address
• Shipping address
• Payment information
• Customer account information

Product and Service Information

• Products purchased
• Service history
• Warranty information
• Equipment serial numbers
• Support requests
• Troubleshooting information
• Repair history
• Training records

Website Information

When visiting our website, we may automatically collect information such as:

• IP address
• Browser type
• Device information
• Operating system
• Website pages visited
• Referring website
• Date and time of visits
• Usage analytics

How We Use Information

We may use collected information to:

• Process orders and payments
• Fulfill product shipments
• Provide customer service
• Deliver technical support
• Schedule installations and repairs
• Manage warranties
• Process returns and exchanges
• Respond to inquiries
• Provide training and educational services
• Improve products and services
• Improve website functionality
• Maintain customer records
• Comply with legal obligations
• Detect fraud and maintain security
• Communicate regarding products, services, and business operations

Customer Communications

B&D Dental Technologies may communicate with customers and business contacts by:

• Telephone
• Email
• SMS text messaging
• Video conferencing
• Customer support systems
• Website forms
• Customer portals
• Postal mail

These communications may include:

• Technical support
• Order updates
• Appointment scheduling
• Warranty support
• Product information
• Service notifications
• Account communications
• Business correspondence

SMS Text Messaging

If you provide a mobile phone number, B&D Dental Technologies may send SMS text messages related to:

• Customer support requests
• Service scheduling
• Appointment reminders
• Order updates
• Product support
• Technical troubleshooting
• Sales follow-up
• Account-related communications
• Other business communications related to your relationship with B&D Dental Technologies

Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying:

STOP
For assistance, reply:

HELP
or contact us at:
Phone: (801) 281-4012
Email: support@bnddental.com

SMS Data Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties except as required by law.

Cookies and Tracking Technologies

Our website may use cookies, analytics tools, and similar technologies to improve user experience and website performance.

Cookies may be used to:

• Remember user preferences
• Analyze website traffic
• Improve website functionality
• Enhance customer experience

You may disable cookies through your browser settings; however, some website features may not function properly.

How We Share Information

We do not sell personal information.

We may share information with trusted third parties that help us operate our business, including:

• Payment processors
• Shipping and logistics providers
• Technology service providers
• Website hosting providers
• Customer support platforms
• Warranty administration providers
• Professional advisors
• Government agencies when required by law

These providers are permitted to use information only as necessary to perform services on our behalf.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, misuse, loss, or alteration.

While we strive to protect personal information, no method of data transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as necessary to:

• Provide products and services
• Fulfill contractual obligations
• Maintain business records
• Comply with legal and regulatory requirements
• Resolve disputes
• Enforce agreements

Third-Party Links

Our website may contain links to third-party websites.

B&D Dental Technologies is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website and services are intended for business and professional use and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children.

Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including:

• Request access to your information
• Request correction of inaccurate information
• Request deletion of certain information
• Object to certain processing activities
• Request information regarding how your personal information is used

Requests may be submitted using the contact information listed below.

Changes to This Privacy Policy

B&D Dental Technologies may update this Privacy Policy from time to time.

Updated versions will be posted on this page with a revised effective date.

Continued use of our website, products, or services constitutes acceptance of any revised Privacy Policy.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

B&D Dental Technologies
2371 S Presidents Dr, Ste E
West Valley City, UT 84120
Phone: (801) 281-4012
Email: support@bnddental.com